Administration Support Associate – Media and Communications

About the role

The Administration Support Associate – Media and Communications provides essential administrative and operational assistance to the Marketing Department of Fidelity Bank. You will help coordinate marketing activities, manage communications, and ensure smooth day‑to‑day operations.

Key responsibilities

• Provide general administrative support to the Marketing team.
• Maintain departmental calendars, project schedules, and activity reports.
• Assist in developing, coordinating, and distributing marketing and corporate communications.
• Support media‑relations tasks, including maintaining contact lists, distributing press releases, coordinating media requests, and tracking coverage.
• Prepare customer communications, press releases, speaking notes, meeting minutes, reports, and presentations.
• Maintain records of marketing assets, promotional materials, sponsorships, media placements, and events.
• Coordinate requests for marketing materials and ensure timely distribution across the organization.
• Assist with vendor coordination, purchase requests, invoice processing, and budget tracking.
• Monitor and maintain both electronic and physical filing systems.

Required profile

• Analytical, self‑motivated, and results‑driven.
• Highly organized and detail‑oriented.
• Strong team player with excellent communication skills.
• Comfortable handling confidential information and supporting multiple stakeholders.

Required skills

What we offer

• Opportunity to work within a leading financial institution.
• Collaborative environment that values integrity and innovation.
• Professional development and growth prospects.