Homeowner Services Representative

About the role

The Homeowner Services Representative acts as the primary point of contact for a portfolio of homes at The Abaco Club. You will ensure each residence is guest‑ready by overseeing housekeeping and maintenance teams, maintaining high standards for both homeowners and guests.

Key responsibilities

• Inspect and coordinate daily housekeeping and technician activities for assigned homes.
• Identify and resolve punch‑list items, deficiencies, and maintenance issues.
• Communicate with internal departments to track and close outstanding tasks.
• Maintain detailed records of home status and service completion.
• Provide exceptional service to homeowners, guests, and team members.

Required profile

• Strong attention to detail and commitment to quality standards.
• Excellent communication and coordination skills.
• Ability to manage multiple homes and prioritize tasks effectively.
• Customer‑focused mindset with a hospitality orientation.

Required skills

What we offer

• Comprehensive benefits package including medical, mental health, 401k matching, and paid time off.
• Opportunities for growth within a expanding portfolio of private communities.
• Inclusive culture that values diversity and employee well‑being.