Booking Services Coordinator – Remote

About the role

We are seeking a detail‑oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details. The ideal candidate enjoys organization, customer communication, research, and ensuring information is handled accurately.

Key responsibilities

• Respond to booking inquiries and gather customer needs and preferences
• Research available options and coordinate booking details
• Verify customer and reservation information and provide confirmations
• Assist with booking updates, changes, and communicate with providers as needed
• Maintain accurate booking records and follow up with customers regarding outstanding information

Required profile

• Strong communication skills and customer‑focused attitude
• Excellent organization, attention to detail, and reliable self‑motivation
• Comfortable researching information online and basic computer proficiency
• Ability to learn booking systems and strong time‑management abilities
• Previous booking or customer‑service experience is helpful but not required

What we offer

• Remote work environment
• Flexible scheduling to suit responsibilities and customer needs
• Training on booking procedures and online platforms
• Ongoing support with educational resources and guidance
• Professional development to build organization, communication, research, and coordination skills