Branch AI & Robotics Administrative Assistant

About the role

Support daily operations and administration across our Freeport businesses while helping integrate AI and robotics into the way we work.

Key responsibilities

• Assist with customer enquiries, documentation, scheduling and recordkeeping.
• Coordinate administrative tasks and follow up on outstanding matters across the Group.
• Support robotics demonstrations, equipment readiness and daily operating activities.
• Use company‑approved AI tools to improve efficiency, accuracy and customer service.
• Work closely with colleagues across the Group to keep daily activities organized and ensure timely follow‑up.
• Operate as the Human in the Loop, triggering and overseeing work performed by AI agents and robots, reviewing outputs and intervening when human judgement or action is required.

Required profile

• A college degree.
• Strong written and verbal communication skills.
• Exceptional customer service abilities and a professional, welcoming demeanor.
• Ability to multitask and prioritize responsibilities in a fast‑paced environment.
• High attention to detail and strong problem‑solving skills.
• Professional telephone etiquette and ability to handle high call volumes efficiently.
• Ability to work under pressure with minimal supervision.
• Dependability, adaptability and a willingness to take initiative.
• Ability to work well with others and a willingness to learn new systems, including company‑approved AI and robotics tools.
• Applicants must be Bahamian.

Required skills

• Microsoft Office Suite
• Word
• Excel
• PowerPoint

What we offer

• Competitive base salary commensurate with experience.
• Eligibility for the group medical plan.
• Eligibility for the group pension plan.
• Opportunities for professional growth and advancement within the company.
• A dynamic, professional and people‑focused team environment.