Executive Assistant to General Manager

About the role

The Executive Assistant provides comprehensive administrative and executive support to the General Manager of a credit union, ensuring smooth daily operations and effective communication across the organization.

Key responsibilities

• Manage and coordinate the General Manager's calendar, appointments, and meetings.
• Screen, prioritize, and handle incoming correspondence, telephone calls, and requests.
• Prepare letters, reports, presentations, meeting agendas, minutes, and other business documents.
• Conduct research, compile information, and prepare briefing materials for meetings and presentations.
• Track assignments, projects, and action items on behalf of the General Manager and ensure timely follow‑up.
• Coordinate internal and external meetings and maintain appropriate records and documentation.
• Liaise professionally with employees, members, regulators, vendors, and other stakeholders on behalf of the General Manager.
• Maintain confidential records and information with a high level of discretion.
• Assist with planning and coordination of corporate events, meetings, and special projects.
• Support the implementation of strategic and operational initiatives as directed by the General Manager.

Required profile

• An Associate Degree in Business Administration, Office Administration, Management, or a related discipline (Bachelor's degree is an asset).
• Minimum five (5) years of experience providing executive or senior‑level administrative support.
• Excellent written, verbal, and interpersonal communication skills.
• Strong organizational, planning, and time‑management abilities.
• Demonstrated ability to handle sensitive and confidential information with discretion.