File Agent – 12‑Month Contract

About the role

This 12‑month contract position is responsible for the management, security and integrity of collateral files within a banking environment. The role supports routine, non‑complex data entry and online transaction processing while ensuring high accuracy and timely service.

Key responsibilities

• File and retrieve collateral documents, including mortgages, insurances and CMAR queries.
• Prepare and box new loans for archival and support re‑registration of MBS files.
• Perform data entry and online input transactions with a focus on completeness and accuracy.
• Identify recurring errors, recommend solutions and support continuous service improvements.
• Ensure compliance with Global Information Risk Management and operational risk policies.
• Take ownership of client concerns, escalating to management when necessary.

Required profile

• Minimum entry requirements: five Ordinary Level subjects including English and Mathematics.
• Ability to multitask in a fast‑paced environment and adjust to client demands.
• Strong attention to detail and solid organizational skills.
• Team‑oriented mindset with good communication abilities.

Required skills

• Proficiency in navigating various bank applications for routine tasks.

What we offer

• Opportunities for professional growth within a collaborative, high‑performing team.
• Recognition and rewards for initiative and hard work.
• Challenging work with progressive responsibility.