Front Office Intern - Private Banking

About the role

Banco Santander International is looking for a motivated Junior Relationship Assistant / Front Office Intern to join its Front Office team in The Bahamas. The role offers hands-on experience in international private banking, working closely with Relationship Managers and supporting high-net-worth and ultra-high-net-worth clients. It exposes interns to client service, investments, banking operations, account opening, credit and compliance.

Key responsibilities

• Support Relationship Managers with the day-to-day servicing of clients and their accounts.
• Assist with client requests, documentation, account opening and ongoing account maintenance.
• Help prepare client information, reports and materials for portfolio and relationship reviews.
• Support the processing and follow-up of banking and investment transactions, including payments, deposits, foreign exchange and investment instructions.
• Monitor pending client and operational matters and follow up with Relationship Managers and internal teams.
• Assist with KYC and client documentation, keeping information complete and properly maintained.
• Work with Operations, Compliance, Credit and other teams to resolve client requests efficiently.
• Support the adoption of digital banking tools and Santander platforms.
• Maintain accurate client records and contribute to recurring Front Office activities.
• Provide professional service to internal and external clients and take part in team projects to improve the client experience.

Required profile

• Bachelor's degree completed or near completion in Finance, Economics, Business Administration, Accounting or a related field.
• Fluent English and Spanish; Portuguese is a plus.
• Strong interest in private banking, investments and financial markets.
• Previous internship or work experience in banking, financial services or client service is a plus, but not required.
• Eligible to work in The Bahamas.

Required skills

• Proficiency in Microsoft Office, particularly Excel and PowerPoint.
• Good analytical and problem-solving skills.
• Ability to manage multiple priorities and work well in a team.