Pool/Beach Attendant

About the role

The Pool/Beach Attendant is a member of the Operations team at The Ocean Club, a Four Seasons Resort in Paradise Island, Bahamas. The role provides an exceptional experience to guests through positive interaction, anticipating their needs and delivering quality service, meeting and greeting guests using the outdoor amenities and escorting them to vacant pool or beach chairs. It is an outdoor position involving continuous work.

Key responsibilities

• Clean the pool deck or beach area, surrounding areas and landscaping, disposing of trash and debris at the proper locations.
• Set up and break down pool and beach lounge chairs in a preset linear fashion, and clean chairs and tables before guests arrive and throughout the day.
• Meet and greet arriving guests and escort them to vacant lounge chairs; set up towels, Bimini tops, ashtrays, tables and other items guests request.
• Interact with and assist guests throughout the shift to ensure satisfaction, and coordinate with other departments to meet guest requests.
• Maintain cleanliness standards, place towel bins in designated areas, collect used towels and return them to the laundry holding area, and turn lost items into Lost & Found.
• Perform periodic detailed cleaning of beach furniture, tables and Bimini tops, and prepare for special events and severe weather as required.
• Swipe in and out at designated locations, report equipment malfunctions promptly, attend training and meetings when requested, and follow fire and safety procedures.

Required profile

• Legal ability to work in The Bahamas without sponsorship.
• Courteous, professional service and a high standard of personal appearance and hygiene.
• Punctual attendance, adherence to the Employee Handbook and company policies, and willingness to learn.