Solutions Architect - BSS & Billing

About the role

The Solutions Architect for Business Support Systems (BSS) and Billing owns the solution design for the company's billing platform and the applications and integrations around it. The role turns business requirements into clear, buildable designs, reviews vendor proposals and ensures that changes to the billing environment are well designed, documented and aligned with the company's architecture standards.

Key responsibilities

• Produce solution designs for changes to the billing platform and surrounding BSS applications, covering data flows, interfaces and impacts before build begins.
• Review vendor statements of work, change requests and technical proposals, advising on fit, risks and alternatives.
• Design and document integrations between the billing platform and payments, CRM, provisioning and reporting systems.
• Support the intake and estimation of billing changes, including product and promotion configuration requests, with clear impact assessments.
• Maintain up-to-date documentation of the billing and BSS application landscape, its interfaces and data flows.
• Work within the design authority process: present designs for review and apply agreed architecture standards.
• Support testing teams by clarifying designs and reviewing test coverage for significant changes.
• Assist with troubleshooting complex production issues where design knowledge is needed.

Required profile

• Bachelor's degree in Computer Science, Information Technology or a related field, or equivalent working experience.
• Three to five years of experience with enterprise business applications, including hands-on experience with billing or BSS platforms.
• Able to communicate designs clearly to both technical teams and business stakeholders.

Required skills

• Ability to produce clear solution design documents, integration specifications and diagrams.
• Working knowledge of REST and SOAP APIs, file-based integrations and relational databases.
• Familiarity with telecommunications billing processes (products, rating, invoicing, payments) is a strong asset.
• Exposure to architecture or service management frameworks such as TM Forum, TOGAF or ITIL is an asset, not a requirement.