Human Resources Officer

About the role

BankPro, a private digital bank, is looking for a proactive Human Resources Officer to join its HR team. You will support employees throughout their lifecycle, from onboarding to off‑boarding, and assist with day‑to‑day HR operations.

Key responsibilities

• Coordinate onboarding and off‑boarding processes, including documentation, inductions and exit interviews.
• Prepare and maintain employment contracts, letters, reports and other HR documentation.
• Maintain accurate employee records and keep HR systems up to date.
• Act as the primary point of contact for employees and managers on HR‑related queries.
• Handle day‑to‑day HR administration, filing, record‑keeping and data entry.
• Monitor employee absence, annual leave and other HR data.
• Coordinate employee engagement initiatives and internal HR activities.
• Assist in developing and implementing HR policies and procedures.
• Collaborate with payroll, recruitment and other internal teams.
• Support learning and development activities when required.
• Prepare HR reports and provide relevant data to management.
• Stay informed about changes in employment legislation and HR best practices.
• Handle confidential employee information with discretion.
• Participate in HR projects and other related duties as needed.

Required profile

• Bachelor's degree in Human Resources, Business Administration, Psychology or a related field.
• Minimum 2 years of experience in HR administration or support.
• Good knowledge of employment legislation and HR practices.
• Experience with onboarding and employee relations.
• Strong organisational skills and attention to detail.
• Excellent communication and interpersonal abilities.
• Professional, approachable and solutions‑oriented attitude.
• Ability to handle confidential and sensitive information responsibly.
• Fluent in English, both written and spoken.
• Good knowledge of Microsoft Office.
• Experience with an HRIS is a plus.

Required skills

• Microsoft Office
• HRIS (experience considered an advantage)

What we offer

• Competitive compensation package.
• Medical insurance.
• 20 days of annual leave plus 10 sick leaves per year.
• Opportunity to work with a seasoned senior‑level team and grow professionally in an international setting.