Online Hotel & Resort Reservationist (Remote, Entry Level)

About the role

We are a modern travel planning company seeking a motivated individual to join our remote team as an Online Hotel and Resort Reservationist. This entry‑level position is perfect for anyone passionate about travel and eager to learn the fundamentals of hotel and resort booking.

Key responsibilities

• Assist clients with booking hotels and resorts for personal and group travel.
• Research and recommend accommodations based on client preferences, budget, and lifestyle.
• Confirm reservations and provide clients with booking details and documentation.
• Handle questions, special requests, and reservation changes professionally.
• Learn to navigate booking platforms and supplier tools efficiently.
• Deliver outstanding customer service via phone, email, and messaging platforms.
• Stay informed about destination trends, hotel features, and current travel promotions.

Required profile

• No prior travel industry experience required; training will be provided.
• Strong communication and customer‑service abilities.
• Basic computer proficiency and willingness to learn booking systems.
• High attention to detail and strong organizational skills.
• Positive attitude, professionalism, and reliability.
• Must be 18 years or older with a stable internet connection and a computer.

Required skills

• Computer literacy.

What we offer

• Flexible remote work with adaptable scheduling.
• Comprehensive travel‑industry training and onboarding support.
• Access to exclusive travel perks and hotel discounts.
• Opportunities for growth and career advancement.
• Supportive team culture with ongoing mentorship.