Horseback Riding Tour Guide

About the role

This role supports the horseback riding experience at RelaxAway Half Moon Cay, guiding guests on trained horses along winding trails across the island to its highest points, with views of the cay and the Bahamian sea. Guests may also ride their horses into the ocean for a swim. Guides look after rider safety and comfort, share knowledge about the horses and terrain, and welcome riders of all skill levels.

Key responsibilities

• Conduct scheduled tours by greeting guests warmly and following the provided script, giving clear instructions and engaging them with commentary and facts.
• Monitor guest participation, answer questions and ensure guests complete a satisfaction survey.
• Promote additional activities or services in a friendly, professional way.
• Inspect and maintain tour equipment before each use, store it properly and report damaged or missing items to management.
• Maintain safety standards, give safety briefings where needed, uphold environmental policies and report hazards.
• Assist with beach or activity area maintenance and support colleagues during busy periods or special events.

Required profile

• Basic education or equivalent experience; hospitality or related education is a plus.
• Certified in First Aid and CPR.
• Proficiency in English and excellent written and verbal communication.
• Physically fit, able to lift 10 pounds, stand or walk in sand for long periods, work in the sun and ride a bike, operate a kayak and handle live animals.
• No motion sickness; detail-oriented, proactive, able to multi-task and work a shift schedule at various destinations.