Human Resources Administrator

About the role

The HR Administrator provides administrative support to the Head of HR, HR Specialists, Managers and Team Members across the full range of HR operations. The role covers processing sign-on and sign-off documents, updating personnel files, assisting with payroll documentation, issuing name tags and ID cards, and more. It involves daily interaction with internal and external stakeholders and follows the company's brand standards, policies, safety guidelines and SOPs.

Key responsibilities

• Organize and maintain the HR Office, visitor logbook and filing systems, keeping confidential documents secure
• Process sign-on and sign-off documents, leave requests, NIB forms and employment letters
• Maintain HR management systems such as E1 and HR Center logs on SharePoint, and ensure templates are approved and stored in the HR Document Library
• Track vacation, sick and unpaid leave balances and assist with work permit processing
• Support recruitment, HR interviews, internal communication (postings, flyers, bulletin boards) and HR events
• Process medical insurance applications and claims, and ensure new hires are enrolled in insurance
• Manage work schedules, prepare handover notes, and support the HR budget and stationery orders

Required profile

• High school diploma or equivalent; higher education in hospitality, HR or business administration is an advantage
• HR administration training certificate or similar qualification
• Two years of progressive experience in an administrative role, ideally in an international company
• Ability to work in a multicultural environment and under pressure

Required skills

• Extensive knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Knowledge of SharePoint is an advantage
• Typing speed of 50 words per minute
• Math functions, quality checks, organization, attention to detail and good communication skills