Sales Executive (Temporary)

About the role

A temporary Sales Executive position at a sales distribution site of a vacation ownership business. The role converts prospective owners into purchasers and reload owners, builds relationships through referrals and leads, and follows through on the sales contract process while maintaining customer satisfaction after the sale.

Key responsibilities

• Build and maintain the customer base: answer questions about properties and amenities, follow up on referrals and leads, and respond to requests for pricing, maps, descriptions and portfolio information.
• Monitor owner satisfaction, upcoming promotions and business opportunities such as reloads and referrals.
• Follow the consultative sales process: discover owner needs, give tailored tours and model presentations, explain features and benefits, and present finance options.
• Complete and close the sales contract, including reviewing contracts and loan applications and ensuring paperwork is accurate and timely.
• Work with sales management to minimize cancellations and ensure timely closings, and analyze problems to overcome them.
• Encourage legacy and every-other-year owners to enroll, upgrade and maximize reload opportunities.
• Provide service to owners and guests, resolve inquiries promptly, and use tools such as virtual tours and the Vacation Ownership Advisor.
• Attend daily meetings and training, improve the sales presentation through feedback, mentor other sales executives, and comply with state and federal regulations such as Do Not Call lists.

Required profile

• High school diploma or GED.
• Proficiency in English.
• An active, in-good-standing professional Real Estate License where mandated by law.
• Willingness to work weekends and holidays as required by business needs.
• Preferred: one year of related experience.

Required skills

• Basic computer skills with job-specific software such as MARSHA, PMS, SFA, NGS, Delphi and point-of-sale systems.
• Reading comprehension, writing and mathematical reasoning.