Security Guard (Hotel)

About the role

The Security Guard III is responsible for maintaining a safe and secure environment for guests, employees, and property at The Ocean Club, a Four Seasons Resort in the Bahamas. The role involves proactive patrols, access control, and providing exceptional customer service while ensuring compliance with safety regulations.

Key responsibilities

• Patrol and inspect the property to protect against theft, fire, vandalism, terrorism and other illegal activities.
• Stationary posting for access control and employee bag checks at checkpoints.
• Control access for independent contractors, vendors, and vehicles, verifying proper identification.
• Monitor public areas and guest floors to identify and remove trespassers.
• Provide escorts for employees, patrons, cash, and valuables.
• Secure special events and VIP services.
• Deliver exceptional customer service to guests, patrons and employees.
• Complete incident reports and testify in court or tribunals as required.
• Assist the Supervisor with coaching, briefing, and assigning security guards.
• Temporarily perform Supervisor duties when needed.