Human Resources Business Partner

About the role

The HR Business Partner supports the Head of HR in all facets of human resources operations, helping implement strategic, tactical and operational goals. The role understands the needs of the business and assists the Head of HR in leading best-in-class policies, procedures, systems and practices covering communication, organizational design, recruitment, recognition, disciplinary matters, compensation, benefits and work relations. It involves daily interaction with internal and external stakeholders.

Key responsibilities

• Recruitment: know current and future recruitment goals, resource planning and headcount, and submit headcount, business change and new hire requests.
• HR policy and guidance: provide policy guidance, interpretation and updates, and advise on local immigration law and employment act changes.
• Performance and relations: assist in resolving complex team member issues, conduct objective performance investigations, coach managers and team members on performance, discipline, promotions, transfers and terminations, and maintain the integrity of HR files.
• Workforce planning: help with restructuring, workforce planning and succession planning, and prepare contracts for all team members.
• Team member engagement: manage engagement activities, recognition events, the engagement calendar, the Crew Wellness Program, salon, barber shop and common room, and deliver a consistent sign-on and orientation experience.
• Records and benefits: track insurance, vacations, unemployment, retirement, sick leave and industrial accidents, manage cruise privileges and leave requests, and keep personnel records accurate.
• Immigration: register National Insurance Numbers, process claims, prepare entry support letters, liaise with the local Immigration Department, port agent and international team members, and prepare immigration reports.
• Crew welfare: propose and approve the Crew Welfare budget, manage slop chest orders for quarantined team members, update the F&B commissary menu for quarantine, and train and develop the HR admin.
• Reporting: analyze trends and metrics, prepare weekly and monthly immigration reports, and recommend efficiency improvements based on historical data.

Required profile

• Degree in Human Resources Management or a related discipline.
• Subject matter expert in local labor law, employment act and health and safety act.
• Four years of progressive HR experience, ideally in an international company.
• Experience in contract negotiation and budget management.
• Ability to plan projects, assign priorities, solve problems and work without supervision.

Required skills

• Extensive knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint); SharePoint knowledge is an advantage.
• Typing speed of 50 words per minute.
• Leadership, communication and organizational skills in a multicultural environment.