IT Technician

About the role

The IT Technician will own the end‑to‑end operation of our communication and entertainment infrastructure at The Abaco Club. You will install, maintain and support structured cabling, high‑speed internet and Yealink VoIP phone systems to ensure seamless service for staff and members.

Key responsibilities

• Install, test and maintain structured cabling throughout the property.
• Manage high‑speed internet connectivity, monitoring performance and resolving outages.
• Configure, provision and update Yealink IP phones, including firmware upgrades.
• Troubleshoot Yealink and other VoIP issues such as device‑offline or call quality problems.
• Provide daily technical support to end‑users and ensure system uptime.
• Document configurations, procedures and incident resolutions.

Required profile

• Hands‑on experience with IT infrastructure in a hospitality or similar environment.
• Strong problem‑solving skills and ability to work independently.
• Customer‑focused attitude with good communication skills.

Required skills

• Structured cabling installation and maintenance.
• High‑speed internet/network connectivity management.
• Yealink IP phone configuration, provisioning and firmware updates.
• VoIP troubleshooting and support.

What we offer

• Comprehensive medical, physical and mental health benefits.
• Life insurance, paid time off and flexible wellness programs.
• Opportunities for professional growth within a expanding private‑club portfolio.