Security Guard

About the role

The Security Guard ensures the safety and security of a private destination, protecting guests, team members and visitors, equipment and systems. The role responds to emergencies, implements the destination security plan and reports to the Security Supervisor. It involves working outdoors in hot, humid conditions.

Key responsibilities

• Patrol indoor and outdoor areas and enforce security policies and procedures
• Monitor CCTV 24/7, alarms and the main entrance, and act on suspicious activity
• Respond to fire alarms, report situations to the emergency team and follow emergency plans
• Use de-escalation techniques and, when necessary, physical control and restraint
• Administer access control for team members, day and overnight visitors, vendors and contractors, and coordinate ground and boat transport for sign-on/off
• Assist with crowd control when the ship is in port and conduct random bag screenings
• Follow ISPS and local port regulations, inspect access points and RORO during operations and non-ship days
• Greet guests warmly, give directions and write detailed incident reports
• Take part in training, drills and investigations

Required profile

• High school diploma or equivalent vocational training
• Valid driver's license
• One year of security guard experience in a resort or hotel setting, in a multicultural environment
• Clear spoken and written English, with good reading comprehension of procedures
• Physical ability to stand, walk, lift up to 50 pounds and take part in emergency drills

Required skills

• Intermediate communication, conflict resolution and incident command skills
• Basic enforcement skills, including detention and physical search procedures
• Basic knowledge of internet navigation, security systems, CCTV and MS Office