Deputy Chief Executive Officer (Deputy CEO)

About the role

The Hive Careers is seeking a commercially driven and execution‑focused Deputy Chief Executive Officer to support the CEO in driving business growth, financial performance, operational excellence and regional expansion across the Caribbean.

Key responsibilities

• Partner with the CEO to execute the company's strategic and commercial priorities.
• Drive revenue generation through business development, enterprise sales, strategic partnerships and market expansion.
• Protect existing revenue through client retention, account management, contract performance and commercial oversight.
• Lead cost optimisation and operational efficiency initiatives to improve margins and profitability.
• Provide executive oversight of Sales, Operations, Talent Delivery and other key business functions.
• Own and monitor P&L performance, budgets, forecasts, margins and key business KPIs.
• Strengthen enterprise client relationships and lead high‑level commercial negotiations.
• Identify new markets, service offerings and revenue opportunities across Jamaica and the wider Caribbean.
• Drive scalable processes, technology adoption, automation and performance management.
• Build and develop high‑performing leadership teams.
• Identify business, financial and operational risks and ensure appropriate mitigation strategies.
• Provide strategic insights and recommendations to the CEO to support sustainable growth.

Required profile

• 10+ years of progressive senior leadership experience in general management, commercial leadership, operations, consulting, staffing, HR technology, B2B services or related areas.
• Proven ownership of P&L, revenue and profitability targets.
• Demonstrated success in generating and protecting revenue while optimising costs.
• Strong track record of growing businesses, markets, teams or service lines.
• Experience managing enterprise clients, strategic partnerships and executive‑level stakeholders.
• Strong commercial, financial, strategic and operational acumen.
• Experience leading multiple business functions and senior teams.
• Staffing, outsourcing, consulting or workforce solutions experience is preferred.
• Caribbean, regional or multi‑country leadership experience is an advantage.

Required skills