Bilingual HR & Employee Services Assistant (Spanish/English)

About the role

A proactive, service-oriented HR and Employee Services Assistant is sought for the Human Resources team in Nassau, The Bahamas. The role goes beyond administration: it supports employees through their employment journey, helps them settle in, coordinates essential employee services and keeps HR operations running smoothly.

Key responsibilities

• Maintain accurate employee records and personnel files, and support onboarding, documentation and payroll processes, including payslips and payroll inquiries
• Coordinate employee registrations, benefit claims and industrial accident documentation with the National Insurance Board (NIB), prepare supporting documents and liaise with government agencies
• Arrange accommodation for incoming employees, conduct monthly housing inspections, coordinate repairs, utilities and landlord communications, and monitor housing expenses
• Serve as a point of contact for expatriate employees, help new arrivals with housing and orientation, coordinate immigration appointments and accompany them to government offices or medical facilities when needed
• Assist with employee emergencies and escalate significant matters to the HR Coordinator

Required profile

• Fluency in Spanish; English communication skills are an advantage
• Strong organization, communication and problem-solving skills, with attention to detail and ability to manage multiple priorities
• Professional, approachable and service-oriented attitude, able to handle confidential information discreetly
• Valid driver's license
• Previous experience in HR, administration, employee services or a related field is preferred

Required skills

• Proficiency in Microsoft Office