Chief Human Resources Officer

About the role

Doctors Hospital Health Systems (DHHS), a private medical care provider in the Bahamas with two hospitals, clinics, ambulance services and about 950 employees, is looking for a Chief Human Resources Officer. The CHRO joins the C-Suite and acts as a strategic partner to the CEO and Executive team, shaping the people strategy that supports growth across the Bahamas and the wider Caribbean. The role is hands-on, highly visible and focused on change and transformation.

Key responsibilities

• Design, own and deliver a three-year HR strategy and roadmap, including workforce planning for new facilities and geographies, and represent HR in board and investor conversations
• Lead HR transformation: complete the new HRIS implementation, redesign career structures and modernise HR processes and policies, moving to a self-service approach for managers and associates
• Build organisational readiness for expansion and act as a change sponsor, developing change capability in the HR team and people managers
• Own engagement and culture, using listening mechanisms to diagnose issues early and champion a culture of safety, compassion, accountability and continuous improvement
• Upskill the HR team, deliver manager development, strengthen career ladders and succession plans for senior roles
• Ensure reward structures are competitive and equitable, maintain compliant employee relations, oversee HR operations and the HRIS, and lead talent acquisition for clinical and non-clinical roles
• Use workforce data to inform decisions, support due diligence and integration planning for expansion, and manage the HR budget

Required profile

• Minimum 15 years of progressive HR experience, including at least 4 years at a senior leadership level (VP, SVP or CHRO)
• Bachelor's degree in Human Resources Management or a related field; postgraduate study or professional HR certification (e.g. SHRM-SCP, SPHR, CIPD) is an advantage
• Experience in a healthcare, medical or highly regulated environment, and familiarity with the Bahamian labour market and regulations
• Strong working knowledge of Bahamian employment law

Required skills

• Strategic thinking and strong business and commercial awareness
• Leadership of a diverse HR team and emotional intelligence
• Data-driven decision-making and end-to-end change management